
The book was filled with examples of change attempts gone wrong. Many started well and failed, for myriad reasons. What would have made this book better for me would have been more examples of successful change, longer term changes, what was done when it worked. Of course those are more difficult to provide, and we often learn more from failure. But it would have been helpful from a leadership and methodology perspective and have provided some needed inspiration.
Finally, I especially enjoyed and valued the last chapter on life-long learning and reflection. While less substantive than the step by step change formula, it was likely as valuable.
Kotter, John. Leading Change, Harvard Business Review Press, November 6, 2012. ISBN: 978-1422186435
No compensation was provided for this review.
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